Frequently Asked Questions

  • Getting started is simple. Reach out through our contact form—we’ll walk you through the next steps and answer any questions along the way.

  • Soul care is a space for compassionate care where ancient spiritual wisdom meets contemporary neuroscience—where your story is received with steadiness, curiosity, and care. It is relationally attuned and trauma-informed, attentive to the ways your nervous system, attachment history, and longings have shaped you.

    Together, we create a safe and responsive space, thoughtfully curated to your particular needs and paced with gentleness rather than the kind of urgency you’ll find in too many therapeutic spaces.

    This is not about fixing you, but about accompanying you toward deeper integration, freedom, and wholeness.

  • No it is not. While many of our practitioners are trained and licensed as therapists, soul care is not psychotherapy.

    And it does not constitute licensed mental health treatment unless explicitly contracted under a separate clinical agreement made with your practitioner (generally made when you are partnered with someone licensed in your state).

    Practitioners in The Soul Care Collaborative do not diagnose mental health disorders, provide insurance-based treatment, or offer crisis services within this setting. However, if at any point we mutually discern that face-to-face psychotherapy, formal diagnosis, medication management, or other types of care are needed, practitioners will refer you to appropriate licensed providers in your state.

    Note: We do occasionally use the word “counseling” in its broad, historical sense — as thoughtful guidance and reflective conversation.

  • Services may include:

    • Clinically informed soul care

    • Spiritual direction

    • Trauma-informed coaching

    • Leadership and vocational discernment

    • Ministry supervision

    • Pastoral consultation

    • Candidate assessments

    • Psychoeducational consulting

    • And more.

    Services are curated to your particular needs, paced according to relational safety, and engaged with your goals in mind.

  • Generally, no. The Soul Care Collaborative operates on a private-pay basis and does not bill insurance. This allows practitioners to avoid diagnostic labeling, medical necessity documentation, and insurance-imposed limitations.

    However, if you do work with someone licensed in your state, you can discuss with your practitioner details of possible insurance reimbursement.

  • Fees typically range from $80–$200 per session, depending on the practitioner’s experience, credentials, and training. Pricing is discussed directly with the practitioner prior to beginning services.

  • The Soul Care Collaborative is guided by the ancient Apostle’s and Nicene Creeds and grounded in the historic Christian formation while remaining hospitable to individuals from a variety of spiritual backgrounds. Practitioners respect your faith commitments and work collaboratively within your spiritual framework. See our Ethos Covenant for more about how we frame our work.

  • Practitioners are carefully vetted and participate in a shared formation and alignment process to ensure spiritual, relational, ethical, and trauma-informed coherence.

    Our model for care is best understood through the lens of two books written by our founder and executive director, Dr. Chuck DeGroat. They are Healing What’s Within: Coming Home to God and to Yourself When You Are Wounded, Weary, and Wandering and Who You're Becoming: The Slow and Courageous Work of Cultivating Character In a Narcissistic Age. They would be good resources to engage if you’re interested in learning more.

    Each practitioner maintains professional autonomy while aligning with the Collaborative’s Ethos.

  • Yes. Practitioners in The Soul Care Collaborative are independent professionals who contract directly with clients. The Collaborative provides shared vision, referral coordination, and administrative infrastructure.

  • Some practitioners within The Soul Care Collaborative hold professional licenses in counseling or related fields; others bring advanced training in spiritual direction, coaching, ministry, or leadership development.

    All practitioners are carefully vetted and participate in a shared formation and alignment process. When services are provided under a professional license, a separate clinical agreement will be executed in accordance with state regulations.

  • Most services are offered virtually. In-person availability varies by practitioner and location.

  • Yes. Some practitioners in The Soul Care Collaborative have extensive experience working with pastors, ministry leaders, nonprofit directors, and other vocational leaders. We understand the unique pressures of public leadership, spiritual responsibility, and relational strain, and we offer a confidential, relationally grounded space for integration and renewal. We will work with you to find the right practitioner.

  • No. Soul care is not a crisis service. If you are experiencing active suicidal thoughts, self-harm behaviors, or psychiatric emergency, please contact local emergency services or a licensed mental health provider immediately.

  • The length of engagement varies. Some individuals seek short-term discernment work; others pursue longer-term integrative accompaniment. The pace is guided by safety, readiness, and discernment.

  • Yes. Select practitioners offer three or five-day intensives for individuals, couples, or ministry teams seeking focused work. Intensives are designed for deeper exploration, discernment, or concentrated integration and are arranged directly with the practitioner. For more, see https://www.chuckdegroat.net/soul-care-intensives

  • Yes. Practitioners within The Soul Care Collaborative, including Dr. Chuck DeGroat, are available to offer trainings, retreats, workshops, intensives, and conference presentations for churches, ministry teams, nonprofit organizations, and educational institutions.

    We invite you to contact us to discuss your context and goals.

    Note: If you are interested in training to be a licensed therapist, see the program Chuck directs at https://counseling.westernsem.edu/

  • In some cases, clients may be able to use HSA or FSA funds if services qualify under their plan guidelines. Because The Soul Care Collaborative does not bill insurance and does not typically provide diagnostic mental health treatment, eligibility varies by provider and plan. Clients are responsible for confirming reimbursement policies with their HSA/FSA administrator.

  • Each practitioner maintains a clear cancellation policy, typically requiring 24 hours’ notice to avoid being charged for a missed session.

    Because sessions are reserved exclusively for you, late cancellations or no-shows may be billed at the full session rate.

    Repeated missed sessions may result in ending a discontinuation of services. Specific policies are reviewed during intake.